Welcome to the shipping policy of Kochimo. We are committed to providing a seamless and hassle-free shopping experience to our customers. Our shipping policy is designed to provide transparency about the shipping process and make it easy for our customers to understand.
SHIP FROM
All our products are shipped from the United States of America (USA).
PROCESSING TIME
We strive to process all orders within 2-7 business days. However, please note that this time may vary depending on the product’s availability, stock levels, and shipping destination.
SHIPPING TIME
We use reputable shipping services to ensure that your order arrives on time. Our standard shipping time is between 3-8 days. Please note that shipping time may vary depending on the shipping destination, shipping carrier, and product availability.
SHIPPING FEE
We charge a flat rate of $5.00 for all our orders. This fee includes shipping, handling, and packaging costs.
RETURN POLICY
We offer a 45-day return policy to ensure customer satisfaction. If you are not satisfied with your purchase, you can return it within 45 days for a full refund or exchange. Please note that the product must be returned in its original packaging, and the customer is responsible for the return shipping costs.
BUSINESS DAYS
Our business days are Monday to Saturday. Please note that we do not ship on Sundays or public holidays.
CONTACT US
If you have any questions regarding the shipping process or need any assistance, please feel free to contact us at [email protected]. We are always here to help you.
In conclusion, we are committed to providing the best shipping experience to our customers. If you have any feedback or suggestions, please feel free to reach out to us. Thank you for choosing Kochimo as your shopping destination.