Welcome to Kochimo, an online retailer specializing in high-quality products and exceptional customer service. These terms of service outline the terms and conditions of using our website and purchasing products from us. By using our website or purchasing products from us, you agree to these terms and conditions.
PRODUCT INFORMATION
We make every effort to provide accurate and complete information about our products, including descriptions, pricing, and images. However, we cannot guarantee that all information is 100% accurate or up-to-date. If you have any questions or concerns about a product, please contact us at [email protected] before placing an order.
ORDERING AND PAYMENT
By placing an order on our website, you agree to purchase the products you have selected and pay the amount specified. Payment may be made by credit card, PayPal, or gift card. All transactions are processed through secure payment gateways and are subject to the terms and conditions of those providers.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or other violations of these terms of service.
SHIPPING AND DELIVERY
We ship our products from our warehouse in the USA and use reputable shipping providers to ensure timely and reliable delivery. Shipping times and fees are outlined in our shipping policy. We are not responsible for any delays, damages, or other issues that may arise during shipping, but will work with customers to resolve any problems that occur.
RETURNS AND REFUNDS
We accept returns of most products within 45 days of delivery, subject to the terms of our return and refund policy. Products must be returned in their original condition and packaging, with all original components and accessories. Customers are responsible for shipping costs associated with returns, except in cases of damaged or defective products.
INTELLECTUAL PROPERTY
All content on our website, including text, images, graphics, logos, and other materials, are the property of Kochimo or our content providers and are protected by U.S. and international copyright and trademark laws. You may not use or reproduce any content without our express written consent.
DISCLAIMER OF WARRANTIES
We provide our products and services “as is” and make no warranties or representations of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website or products will be error-free, virus-free, or uninterrupted, or that they will meet your specific needs or expectations.
LIMITATION OF LIABILITY
In no event shall Kochimo or its affiliates, directors, officers, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, including but not limited to damages for lost profits, loss of data, or business interruption. Our total liability to you for any claims, damages, or losses shall be limited to the amount paid by you for the products in question.
INDEMNIFICATION
You agree to indemnify and hold harmless Kochimo and its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of our website or products, or your violation of these terms of service.
GOVERNING LAW
These terms of service shall be governed by and construed in accordance with the laws of the United States without giving effect to any principles of conflicts of law. Any legal action arising out of or in connection with these terms of service shall be brought exclusively in the state or federal courts located in the United States, and you hereby submit to the personal jurisdiction of those courts.
CHANGES TO TERMS OF SERVICE
We may update these terms of service from time to time. If we make any substantial changes, we will notify you by posting an updated version on our website. It is your responsibility to review these terms of service periodically to ensure that you are aware of any changes. Your continued use of our website or purchase of our products after any such changes will constitute your acceptance of the updated terms of service.
TERMINATION
We may terminate your access to our website or the use of our products at any time, with or without cause or notice, if we determine that you have violated these terms of service or any other policies or agreements that apply to your use of our website and products.
MISCELLANEOUS
These terms of service constitute the entire agreement between you and Kochimo and supersede all prior agreements or understandings, whether written or oral. If any provision of these terms of service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these terms of service shall not be deemed a waiver of such right or provision.
CONTACT US
If you have any questions or concerns about these terms of service, please contact us at [email protected]. We strive to provide exceptional customer service and will work with you to address any issues or concerns that may arise.